Capabilities Support


Everything our Partners need to “Go Live” and stay productive.
We support your Agency. We support our Partnership.

Credible’s dedicated, U.S.-based Partner Services team – organized by region and state.

Credible- Capabilities Support

Support doesn’t stop at implementation.

With your Credible platform up and running, our Partner Services Team is here for you. Augmented by subject matter experts, including clinical PhDs and billing personnel with decades of billing expertise, this motivated team gives your Agency real-time access to status of task tickets, an entire month of daily calls after “Go Live”, plus an additional five months of Silver Concierge Service, which consists of weekly calls with a dedicated Partner Services Support Specialist. Our goal is to make sure you’re 100% comfortable with the Credible platform, and we work hard to make that happen.


Complimentary software updates and webinars.

To keep your software current, Credible provides monthly releases composed of new upgrades, productivity enhancements, and bug fixes. Partners also enjoy complimentary monthly new feature review webinars, Live Chat, and Live Phone Support.

Contact us for more about Credible Support – and how we’re committed to providing Partner peace of mind.

White Papers

Explore our white papers and get a look into the mind of a behavioral health industry leader.


Explore the many Credible Webinars and take advantage of the many learning opportunities we provide for our software.

Related Capabilities

Explore the many other capabilities that Credible has to offer through our intuitive and configurable software. 

Credible Request a Demo

Request A Demo

Credible Submit Your RFP

Submit Your RFP

Credible Quotes

Success Stories

With efficient care, quality services, and highly trained professionals on staff, Credible has helped our clients soar to new and exciting heights. Learn how Credible has been able to renew clients’ confidence and establish ourselves as a valuable asset to their success.

Credible Success Stories

Credible Behavioral Health has merged with Qualifacts.

You can find information about the Credible EHR platform on

Qualifacts is one of the largest behavioral health, rehabilitative, and human services EHR vendors in the country. The company offers three EHR platforms – CareLogic, Credible, and InSync, serving all segment sizes in the market.