Former California Highway Patrol officer Sergeant Kevin Briggs spent many years patrolling San Francisco’s Golden Gate Bridge, where he encountered numerous individuals clinging to life by a thread—people who had lost all hope and could see no way out of their current situations--and ready to leap from the bridge to what they assumed would be sudden death, and an end to their pain and hopelessness.
Over the course of his career Briggs, through his compassion, gentle voice, eye contact, and his innate capacity for “listening to understand” encouraged more than 200 of these anguished souls to come back over the bridge’s rail, where they had been standing precariously on the bridge’s chord, to solid ground and a new chapter in their lives. These challenging but rewarding efforts earned him the nickname “Guardian of the Golden Gate Bridge.” After 23 years, Briggs retired to dedicate his life to increasing mental health awareness across the globe through Pivotal Points, an organization he founded to promote Suicide Prevention, Crisis Management, and Leadership Skills.
Today, Briggs is mapping a movement, speaking publicly about his encounters with people on the bridge; his “Listening to Understand” skills followed up with key active listening points that anyone can use; his personal triad for healthy living; and his own mental health struggles while serving in the Army, as a police officer, as a cancer survivor, as a family member and father, and as a leader and co-worker. Briggs speaks at mental/physical/behavioral health facilities, and consumer and advocacy events; colleges; and first responder and law enforcement (including FBI) trainings and conferences, where he promotes suicide prevention, crisis management, and leadership skills.